Close CRM pricing
Every Close plan, usage fee and tier cliff in one place: what the dialer-first CRM actually costs in 2026 beyond the $9 sticker.
All numbers come from our full Close review, pricing verified June 2026. USD, per user. Calling, numbers and SMS are billed on top of every plan.
The short answer
Close costs $9 to $139 per user per month on annual billing: Solo is $9, Essentials is $35, Growth is $99, and Scale is $139. Pay monthly and the same ladder reads $19, $49, $109, and $149. There is no free plan; there is a 14-day free trial with no credit card and a 30-day money-back guarantee. On top of every seat sit usage charges: calling at about $0.02 per minute, phone numbers at roughly $1 each per month, and SMS billed per message.
The number that matters more than the $9 sticker is $99, because the features that make Close worth buying, automated workflows and the Power Dialer, start on Growth. Our full Close review calls it plainly: the useful tiers start at $99 per user per month on an annual contract, and Capterra’s Value for Money sub-score of 4.4 is Close’s lowest mark for exactly that reason. The rest of this page is the math, seat by seat and minute by minute, and if the totals run high for your team, our best CRM software ranking covers the cheaper end of the category.
Plans and limits in 2026
Close sells four tiers, billed per user, with a steep discount for paying annually instead of monthly.
| Plan | Annual /user/mo | Monthly /user/mo | What you get |
|---|---|---|---|
| Solo | $9 | $19 | One user only, up to 10,000 leads, built-in calling, email and SMS, 500 AI credits/mo, Chloe assistant. No workflows. |
| Essentials | $35 | $49 | Unlimited users and contacts, centralized inbox, email open tracking, 1,000 AI credits/mo. Still no workflows. |
| Growth | $99 | $109 | Automated workflows, Power Dialer, bulk email, 90-day call recording, 1,500 AI credits/mo. The first tier most sales teams want. |
| Scale | $139 | $149 | Predictive Dialer, live call coaching, role-based permissions and custom roles, unlimited call recording, 2,000 AI credits/mo, dedicated account manager, priority support. |
Solo and Essentials are real plans, but they leave out the workflows and dialers that justify buying Close in the first place. The Power Dialer needs Growth, and the Predictive Dialer needs Scale, so read the ladder from the top down: decide which dialer your team needs, and that decision sets your price.
The usage bill: what sits on top of every seat
Close’s telephony is metered separately from the seat price, and this is where the bill quietly grows for a busy outbound team:
| Usage item | Price | Notes |
|---|---|---|
| Calling | ~$0.02/min | 1,000 minutes of talk time is 1,000 × $0.02 = $20 |
| Phone numbers | ~$1 each/mo | Five reps with a number each is about $5/mo |
| SMS | Per message | Budget by your actual text volume |
| Call recording add-on | ~$50/mo | Cited by one third-party source for lower tiers; Growth bundles 90-day recording, Scale unlimited |
None of these are huge on their own, but a team placing thousands of dials a month should expect telephony to add a real line item beyond what the pricing page shows. The rule from our review holds: budget for the seats plus usage, not the seats alone.
What you will really pay: three realistic setups
One founder on Solo: $9 a month
Solo at $9 per month annual is $108 per year for one person with built-in calling, email, SMS, 10,000 leads and the Chloe assistant. It is a genuinely cheap way to run founder-led sales with real phone tooling. The catch is structural: one user only, no workflows, no Power Dialer, so the moment rep number two arrives, you are shopping Essentials or Growth and the price changes character.
Five reps on Growth: $495 a month in seats
Five reps at $99 is 5 × $99 = $495 per month, or $5,940 per year on annual billing; pay monthly and the same team is 5 × $109 = $545 per month. This is Close’s home-field case. The Power Dialer can push each rep past 200 dials a day, and our review’s advice is to budget a few hundred dollars on top for minutes, numbers and SMS, which still lands a complete calling operation under $6,000 a year in seats.
Ten reps on Growth: $990 a month, and the Scale question
Ten reps on Growth annual is 10 × $99 = $990 per month, or $11,880 per year. Moving all ten to Scale for the Predictive Dialer and live coaching is 10 × $139 = $1,390 per month, a difference of $400 per month or $4,800 per year. That upgrade is worth it only if managers will use the coaching and predictive dialing daily; a team that just needs more seats should stay on Growth and save the difference. For the ceiling case, our review prices a 30-person revenue team on Scale at $4,170 per month, or $50,040 per year before usage.
Monthly vs annual: where the discount actually is
| Plan | Monthly ×12 | Annual ×12 | You save |
|---|---|---|---|
| Solo | $228 | $108 | $120/yr (53%) |
| Essentials | $588 | $420 | $168/yr (29%) |
| Growth | $1,308 | $1,188 | $120/yr (9%) |
| Scale | $1,788 | $1,668 | $120/yr (7%) |
The discount is steep at the bottom of the ladder and thin at the top. On Solo, annual billing cuts the price by more than half; on Growth and Scale it saves $10 per user per month. That thin top-end gap is useful: a new team can run a month or two on Growth monthly at $109 to validate the fit, then switch to annual, and the 14-day trial plus the 30-day money-back guarantee cover the evaluation window before any of that money is at real risk.
The $9 sticker and the $99 reality
Close’s entry price is honest but narrow. Solo is capped at one user, and neither Solo nor Essentials includes workflows, so the two tiers below $99 exclude the automation and dialing that define the product. The jump from Essentials to Growth is $99 − $35 = $64 per user per month, or $768 per user per year, the biggest cliff on the price card, and it is the one nearly every real sales team ends up crossing. Growth to Scale is a gentler $40 per user per month, or $480 per user per year, and buys the Predictive Dialer, live coaching, custom roles and unlimited recording.
The way to think about it: Close is priced like a calling engine, not a contact database. A $99 to $139 seat that lets one rep place 200-plus dials a day is cheap per conversation even though it is costly per login. Our review’s vendor case studies point the same direction, with UGURUS reporting roughly 2x sales productivity and reps reaching 200 to 250 calls a day. If your reps are not making those calls, the equation breaks, and a cheaper pipeline CRM will serve you better.
Is it worth it? Close vs the alternatives on price
| Tool | Starting price /user | Native calling | Integrations |
|---|---|---|---|
| Close | $9 | Best-in-category dialers | ~100 native + Zapier + API |
| Pipedrive | ~$14 | Weaker, add-on style | 400+ |
| HubSpot Sales Hub | $0 | Present, not the focus | Very large marketplace |
| Salesforce Sales Cloud | Varies | Via add-ons | 7,000+ |
The honest summary from our review: nobody beats Close at native calling, and Close beats nobody on price or integration count. If your reps do not need a heavy dialer, Pipedrive pricing starts around $14 per user with far more integrations, and if you want to start free or fold marketing into the same platform, HubSpot pricing begins at $0 with a free tier Close does not offer. Close earns its premium in one specific case, the phone-first outbound team, and in that case it earns it clearly.
How to pay less for Close
- Pay annually, especially on the low tiers: annual billing saves $120 a year on Solo (53%) and $168 on Essentials (29%); on Growth and Scale it is a flat $120 per user per year.
- Stay on Growth unless coaching earns its keep: Scale adds $40 per user per month for the Predictive Dialer and live coaching. If managers will not use them daily, that is $480 per user per year back in your budget.
- Run real calls through the trial: 14 days, no credit card, and the 30-day money-back guarantee backstops the first paid month. Test at your genuine dial volume so the usage bill is measured, not guessed.
- Start on Solo if you are truly solo: $108 a year buys one seat with calling, SMS, email and 10,000 leads. Upgrade when the second rep arrives, not before.
- Budget telephony up front: about $0.02 per minute, roughly $1 per number per month, SMS per message. Count your expected minutes before you sign, because the seat price never includes them.
- Avoid the recording add-on: a third-party source cites about $50 per month for call recording on lower tiers. If recording matters, Growth bundles 90 days of it, which is cheaper than bolting recording onto a tier that lacks it.
FAQ
How much does Close cost in 2026?
$9 to $139 per user per month on annual billing: Solo $9, Essentials $35, Growth $99, Scale $139. Monthly billing runs $19, $49, $109 and $149. Calling (~$0.02/min), phone numbers (~$1 each/mo) and SMS are billed on top of every plan.
Does Close have a free plan?
No. Close has no free plan. There is a 14-day free trial with no credit card required and a 30-day money-back guarantee. If a free tier is a hard requirement, HubSpot offers one and Close does not.
What is the cheapest Close plan?
Solo at $9 per user per month billed annually ($19 monthly), limited to one user and 10,000 leads, with built-in calling, email and SMS but no workflows and no Power Dialer. It is a real plan for founder-led sales, not for teams.
How much does Close cost per user per month?
$9, $35, $99 or $139 on annual billing depending on tier. The tiers most sales teams actually use start at $99, because automated workflows and the Power Dialer begin on Growth and the Predictive Dialer requires Scale at $139.
How much does Close really cost for a team of five?
Five reps on Growth annual is $495 a month, or $5,940 a year; monthly billing makes it $545 a month. The same five on Scale annual is $695 a month, or $8,340 a year. Budget a few hundred dollars on top for minutes, numbers and SMS either way.
What are Close’s hidden costs?
Telephony usage: about $0.02 per minute of calling, roughly $1 per phone number per month, and per-message SMS. One third-party source also cites a call-recording add-on of about $50 per month on lower tiers where recording is not bundled.
What is Close’s refund policy?
Close offers a 30-day money-back guarantee on top of the 14-day free trial, so you can put real call volume through it before the spend becomes final. That combination is unusually buyer-friendly for the category.
Why does every Close recommendation start at $99?
Because the features that define Close live on the upper two tiers. Growth ($99) has the automated workflows, Power Dialer, bulk email and 90-day call recording; Scale ($139) adds the Predictive Dialer and live coaching. Solo and Essentials leave out the dialers and workflows that are the reason to pick Close over cheaper CRMs.
KEEP EXPLORING
Put real calls through it first
The 14-day trial needs no credit card, and the 30-day money-back guarantee covers the first paid month. Test at your real dial volume before you pick a tier.
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